Rachio Reviews

Rachio.com offers a variety of smart irrigation products with prices that reflect their advanced features. The Rachio 3 Smart Sprinkler Controller, which allows for efficient water management and scheduling via a mobile app, is priced at $203.99 after a 27% discount. They also have a Wireless Flow Meter designed for leak detection and precise water use monitoring, available for $239.99. Customers can choose from different zone counts for the controllers, which may affect the price. Additionally, Rachio provides a Pro Series with enhanced capabilities and a 4-year warranty, while the consumer unit has a 2-year warranty. There are no recurring software fees, ensuring that customers only pay for the hardware. The company's mission includes saving billions of gallons of water, which aligns with the cost-effective and eco-friendly nature of their products.

Rachio.com is renowned for its smart watering solutions that cater to a variety of outdoor spaces. The Rachio Smart Sprinkler Controllers and Smart Hose Timers are among the most popular products, allowing users to manage their watering needs efficiently through the Rachio app. These devices are designed to optimize water usage, ensuring that gardens and lawns receive the right amount of water based on weather conditions and plant requirements. Additionally, Rachio offers product bundles and partner products, such as Dig Irrigation Products, which complement the smart watering system. The services provided by Rachio aim to support sustainable water use, offering tailored watering plans that contribute to water conservation efforts.

When purchasing a Rachio controller, the accepted payment methods include Visa®, MasterCard®, Discover®, and American Express® credit cards. These cards must be issued by companies and have a billing address within the US or Canada. The charge to the credit card occurs upon completion of the checkout process, and an order confirmation email is sent shortly after. Additionally, Visa®, MasterCard®, Discover®, and American Express® gift cards are accepted. However, it is not possible to use multiple payment methods for a single transaction. For any assistance, chat support is available with varying hours depending on the season.

For purchases made on Rachio.com, there is a 30-day money-back guarantee. Customers can cancel their order within one hour of placement. If not completely satisfied with the Rachio controller, it can be returned within 30 days of purchase for a full product refund. Orders are typically processed and shipped within 24 hours, and most are fulfilled within 3-5 business days. Partner products, such as Tempest and Root Quencher, are shipped separately from Rachio products. For returns, customers should contact returns@rachio.com for assistance. The support team is available via chat during summer from 7 am-5 pm (MST), seven days a week, and during winter from 8 am-5 pm (MST), Monday to Saturday.